Last Updated: July 2026
At Zivara, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, place an order, contact us, or interact with our online services.
By using the Zivara website, you acknowledge the practices described in this Privacy Policy.
We may collect information that you provide directly to us, including:
We may also automatically collect certain technical information when you use our website, such as:
We may use your information to:
We only use personal information for legitimate business purposes and in accordance with applicable requirements.
When you place an order, we collect the information necessary to complete your purchase, process your order, arrange delivery, and provide customer support.
Payments may be processed through secure third-party payment gateways. Depending on the payment method selected, payment providers may collect information such as card or transaction details directly.
Zivara does not necessarily store complete payment card details on its own systems. Payment information is handled according to the practices and security procedures of the relevant payment provider.
We do not sell or rent your personal information.
We may share limited information with trusted third parties where necessary to operate our business, including:
These service providers may only receive information reasonably necessary to perform their services.
Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with Zivara.
Cookies may be used to:
You can manage or disable cookies through your browser settings. Some website features may not function correctly when certain cookies are disabled.
Where you have subscribed or otherwise permitted us to contact you, we may send information about:
You may unsubscribe from marketing communications at any time by using the unsubscribe option included in our emails or by contacting us.
You may still receive essential communications relating to active orders, payments, deliveries, account security, or customer support.
We take reasonable administrative, technical, and organizational measures to protect personal information from:
However, no internet-based service or electronic storage system can guarantee absolute security. We encourage customers to use strong passwords and protect their account information.
We retain personal information only for as long as reasonably necessary to:
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Depending on your location and applicable law, you may have the right to request:
To submit a privacy-related request, please contact us using the details below.
We may need to verify your identity before processing certain requests.
Customers who create an account may be able to review or update certain personal information through their account dashboard.
Please keep your login credentials confidential. You are responsible for taking reasonable steps to protect access to your account.
Contact us promptly if you believe your account has been accessed without authorization.
Our website may include links to third-party websites, social media platforms, payment providers, or other external services.
Zivara is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any external service you use.
When you interact with Zivara through platforms such as Instagram, TikTok, Facebook, YouTube, or LinkedIn, those platforms may independently collect and process information according to their own privacy policies.
Your interactions with those platforms are also subject to their respective terms and privacy practices.
Some third-party service providers used by Zivara may operate or store information in countries outside your own.
Where applicable, reasonable steps may be taken to ensure that personal information receives appropriate protection in accordance with relevant requirements.
Zivara’s online shopping services are not intended for young children. We do not knowingly seek to collect personal information from children where parental or guardian consent would be legally required.
Where we become aware that personal information has been collected inappropriately, we may take reasonable steps to remove it.
We may update this Privacy Policy from time to time to reflect:
The updated version will be published on this page with a revised Last Updated date.
We encourage customers to review this page periodically.
For questions about this Privacy Policy or how your personal information is handled, please contact:
Zivara Customer Care
Email: info@zivara.org
Website: Zivara Online Store
